Reference

koko188 Privacy Policy For Your Account

Our Privacy Policy shows how we handle the details behind your account, including phone verification, device access and wallet activity through DANA, OVO, GoPay and QRIS.

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koko188 koko188 Privacy Policy For Your Account
HELP ROUTE

Privacy Help For DANA And QRIS Accounts

A clear support route helps when you need to ask about personal data rather than a wallet balance.

Access requests Use the account support path to ask which personal details we hold, why they are used, and how to receive a copy where local law permits.
Correction requests If your phone number or account detail is inaccurate, tell us the field that needs changing and complete the identity check connected with your account.
Payment references For DANA, QRIS, GoPay or bank transfer records, send the transaction reference and date so we can separate wallet support from a Privacy Policy request.
DATA PRACTICE

Privacy Controls From Login To Retention

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Account collection

When you open an account, we collect the details needed for registration and phone verification. We use them to connect your profile with login activity and account requests.

Device signals

A mobile browser may send device, language, network and session details during login. These signals help us recognise unusual access without reading unrelated files on your phone.

Cookie choices

Cookies can keep a session active and remember selected settings. You can manage browser cookie controls, although refusing necessary cookies may interrupt account access.

Wallet records

DANA, OVO, GoPay and QRIS references help us match a payment status with your account. We do not ask you to send a wallet password in support messages.

Account security

Keep your password and verification codes private. If a login from an unfamiliar device appears, contact support through the account path and mention the time and device shown.

Retention requests

We retain records for the period needed for account service, payment reconciliation, security checks or legal duties. You may ask what remains and request changes where local law permits.

Privacy Policy Questions About koko188

These answers address the Privacy Policy questions we expect you to ask before opening an account. They explain the practical path for data access, cookies, mobile sign-in, wallet references and account changes, while keeping every request tied to the details we can verify.

It covers account and phone verification details, device and session signals, cookies, support messages, payment references and activity linked to account access. It also explains purposes, retention and request paths.

Yes. The policy covers the payment references and status details connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. It does not ask for your wallet password.

Sign in and use the account support path to request access to personal details linked with your profile. Include your registered phone or email, then complete any identity check we request.

You can ask us to correct an inaccurate phone number, email or account detail through support. Describe the field clearly and confirm the account step needed to verify your request.

During mobile sign-in, we may receive device type, browser, language, network and session signals. These help protect account access and diagnose a failed login; they do not grant access to unrelated files.

We retain records for account service, payment matching, security checks or legal duties for the period needed for that purpose. You may ask what remains, subject to limits that depend on local law.

Yes. Cookie questions are separate from DANA, OVO, GoPay or QRIS status requests. Use the account support path and state that your question concerns cookies, sessions or browser settings.

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